Terms & Conditions

Use of this website

The content of this website is provided for general information about our services. You may browse and share it for personal, non-commercial purposes. You must not misuse the site, attempt to gain unauthorised access to it, or use its content in a misleading context.

Enquiries and engagements

Submitting an enquiry through this website does not create a contract. Every engagement is confirmed individually, in writing, following discussion between you and our operations team.

The specific terms of each engagement — including scope, fees, cancellation arrangements and confidentiality provisions — are set out in the confirmation issued for that instruction.

Confidentiality

Confidentiality is absolute and mutual. We do not disclose the identity of our clients, the nature of their instructions or any detail of their arrangements. We ask that the terms of our engagement are treated with the same discretion.

Intellectual property

All content on this website — including text, design, imagery and the SOA emblem — is the property of Sentinelle Operations Agency or its licensors and may not be reproduced without written permission.

Liability

Nothing on this website constitutes professional advice. To the fullest extent permitted by law, we exclude liability for any loss arising from the use of this website. Our liability in respect of any engagement is governed exclusively by the written terms of that engagement.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.