SOA — Sentinelle Operations AgencyPrivate Client Services
Coordinator working late at a desk with a city view

Concierge

The requests that do not fit a list.

Complex, unusual, urgent or sensitive — you make one call, and one person owns it until it is done.

You describe the outcome. We deliver it.

Some requests do not have a supplier, a price list or a precedent. Those are the ones we are built for: relocations at short notice, a proposal that has to be perfect, an item that exists in one country and is needed in another by Friday.

You will be told what is being done, by whom and by when. If something cannot be delivered to the standard we set, you hear that immediately and you hear the alternative in the same sentence.

Capability

Examples of bespoke work.

Relocation

Homes, schools, staff and vehicles moved between cities and countries.

Celebrations

Proposals, birthdays and anniversaries designed and produced end to end.

Acquisition

Art, watches, cars and collectibles sourced, verified and transported.

Time-Critical Logistics

Documents, items and people moved across borders at short notice.

Discretion Work

Sensitive arrangements handled with restricted information and named staff only.

Family Support

Medical appointments, school liaison and long-term household projects.

Also relevant

Related services

Lifestyle Concierge

Day-to-day support.

Luxury Experiences

Access and hospitality.

Contact

Speak to a coordinator.

Next Step

Tell us what you need. We will take it from there.

Every enquiry is handled by a senior coordinator, in confidence, and answered the same day.

Request a Quote